Help & FAQs
Everything you need to know about shopping with Ada Xi Barbecue LLC.
How do I track my order?
Once your order ships, you will receive an email with a tracking number. You can use this number on the carrier's website to see the progress of your delivery.
How long does shipping take?
Standard shipping typically takes 5-7 business days within the United States. Processing usually takes 1-3 business days.
Can I change my shipping address?
If your order has not yet been processed for shipping, we may be able to update your address. Please contact support@only-top.shop immediately.
What is your return policy?
We accept returns of unworn, unwashed items with original tags within 30 days of purchase.
When will I receive my refund?
Refunds are usually processed within 10 business days of receiving your return at our warehouse. It may take another 2-3 days for the funds to appear in your account.
Are your products authentic?
Yes, all products sold by Ada Xi Barbecue LLC are 100% authentic and sourced directly from official distribution channels.
The item I want is out of stock. When will it return?
Our inventory changes frequently. We recommend checking the site often or contacting support for specific restock inquiries.
